Terms of Service

1. Acceptance of Terms

By accessing and using Backupera's cloud backup services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These terms apply to all visitors, users, and others who access or use our backup services.

2. Service Description

Backupera provides cloud-based backup and data protection services for servers, databases, and applications. Our services include:

• Automated backup scheduling and execution
• Secure cloud storage with encryption
• Data restoration and recovery services
• Multi-platform integration support
• 24/7 monitoring and alerting

Service availability and features may vary based on your subscription plan.

3. User Responsibilities

As a user of Backupera services, you agree to:

• Provide accurate and complete account information
• Maintain the security of your account credentials
• Use the service only for lawful purposes
• Not attempt to interfere with or disrupt our services
• Comply with all applicable local, state, and federal laws
• Respect intellectual property rights

You are solely responsible for the data you choose to backup and its legal compliance.

4. Data Security and Privacy

We take data security seriously and implement industry-standard measures to protect your information:

• End-to-end encryption for all data transfers
• AES-256 encryption for stored data
• Regular security audits and compliance checks
• Secure data centers with physical access controls
• Redundant storage across multiple locations

For detailed information about how we collect and use your data, please review our Privacy Policy.

5. Service Availability

While we strive to maintain 99.9% uptime, Backupera services may occasionally be unavailable due to:

• Scheduled maintenance and updates
• Emergency security patches
• Infrastructure provider issues
• Force majeure events

We will provide advance notice of scheduled maintenance whenever possible.

4. Data Security and Privacy

We take data security seriously and implement industry-standard measures to protect your information:

• End-to-end encryption for all data transfers
• AES-256 encryption for stored data
• Regular security audits and compliance checks
• Secure data centers with physical access controls
• Redundant storage across multiple locations

For detailed information about how we collect and use your data, please review our Privacy Policy.

5. Service Availability

While we strive to maintain 99.9% uptime, Backupera services may occasionally be unavailable due to:

• Scheduled maintenance and updates
• Emergency security patches
• Infrastructure provider issues
• Force majeure events

We will provide advance notice of scheduled maintenance whenever possible.

6. Payment Terms

Subscription fees are billed according to your chosen plan and billing cycle. Payment terms include:

• Fees are charged in advance for each billing period
• All fees are non-refundable unless otherwise stated
• Price changes will be communicated 30 days in advance
• Failed payments may result in service suspension
• Overage charges apply for usage beyond plan limits

7. Limitation of Liability

To the maximum extent permitted by law, Backupera shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability shall not exceed the amount paid by you for the service during the 12 months preceding the claim.

8. Termination

Either party may terminate this agreement at any time:

• You may cancel your subscription at any time through your account dashboard
• We may terminate accounts for violation of these terms
• Data retention period of 30 days after termination
• No refund for partial billing periods upon termination

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes:

• Email notification to registered users
• 30-day notice period for significant changes
• Continued use constitutes acceptance of new terms
• Right to terminate if you disagree with changes